Crosby, Philip B. <br/><br/>
Quality is still free  making quality certain in uncertain times  

 - New York  McGraw Hill  1996 
 - xvii, 204p. 
<br/><br/><label>ISBN: </label>0070145326 
<br/><br/><label>Subjects--Index Terms: </label>Quality assurance Executive management Control and qaulity management 
<br/><br/><label>Dewey Class. No.: </label>658.562  / CRO