Bank, John <br/><br/>
The essence of total quality management 

 - New Delhi  Prentice hall of India  1996 
 - xviii, 203p. 
 - Essence of management series .
<br/><br/> Including index 
<br/><br/><label>ISBN: </label>8120309030 
<br/><br/><label>Subjects--Index Terms: </label>Total quality management   Management 
<br/><br/><label>Dewey Class. No.: </label>658.401 3  / BAN