Whalen, D. Joel <br/><br/>
I see what you mean  persuasive business communication 

 - New Delhi  Response Books  1996 
 - 252p. 
<br/><br/> School of Management Studies- Commerce 
<br/><br/><label>ISBN: </label>8170365880 
<br/><br/><label>Subjects--Index Terms: </label>Business communication 
<br/><br/><label>Dewey Class. No.: </label>658.45  / WHA