Divakaran Nair, K.S.

Development of an instrument to assess human resource quality (HRQ) and measuring the impact of TQM efforts on HRQ using the instrument - Kochi Dept. of Management studies - CUSAT 2005 - 203p.

Guide: Bhasi, M.

Thesis (Ph.D), CUSAT, 2005

Management Total Management Quality Management Guide: Bhasi, M.

658.562 / DIV