TY  - BOOK
AU  - Diwan, Parag
TI  - Quality in totality : a manager's guide to TQM and ISO 9000
SN  - 8171007899
U1  - 658.401 
PY  - 1996///
CY  - New Delhi
PB  - Deep & Deep
KW  - Quality in totality
N1  - School of Management Studies- Commerce
ER  -