TY  - BOOK
AU  - diwan, Parag
TI  - Quality in totality: a management guide to TQM and ISO 9000
SN  - 8171007899
U1  - 658.401 3 
PY  - 1995///
CY  - New Delhi
PB  - Deep & Deep
KW  - TQM
KW  - ISO 9000
ER  -