Poirier, Charles <br/><br/>
Business process management applied  creating the value managed enterprise 

 - New Delhi  Cengage learning  2005 
 - xix, 240p. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>139788131508930 
<br/><br/><label>Subjects--Index Terms: </label>Business process management application 
<br/><br/><label>Dewey Class. No.: </label>658.51  / POI