TY - BOOK AU - Gummesson, Evert TI - Total relationship marketing SN - 075064463X U1 - 658.812 PY - 1999/// CY - Oxford PB - Butterworth Heinemann KW - Marketing KW - Marketing management KW - Distribution- Economics KW - Merchandising KW - Direct selling KW - Farm- produce KW - Relationship marketing N1 - Includes index ER -