TY  - BOOK
AU  - Mitroff, Jan I.
AU  - Pearson, Christine M.
AU  - Harring, L. Katharine
TI  - The essential guide to managing corporate crisis
SN  - 0195097440
U1  - 658.405 6 
PY  - 1996///
CY  - New York
PB  - Oxford university press
KW  - Crisis management
ER  -