TY  - BOOK
AU  - Coulson-Thomas, Colin
TI  - Business process re-engineering: myth & reality
SN  - 0749421096
U1  - 658.406 3 
PY  - 1996///
CY  - London
PB  - Kogan page
KW  - Management
KW  - Business process
N1  - Includes index
ER  -