TY  - BOOK
AU  - Wilson, Paul F.
AU  - Dell, Larry D.
AU  - Anderson, Gaylord F.
TI  - Root cause analysis: a tool for total quality management
SN  - 0873891635
U1  - 658.401 3 
PY  - 1993///
CY  - New Delhi
PB  - Tata McGraw-Hill
KW  - Total quality management
N1  - Includes index
ER  -