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	1.	ISO 9001:2008 explained Charles A Cianfrani, Joseph J. Tsiakals and John E. West by Cianfrani, Charles A Tsiakals, Joseph J West, John E Edition: 3rd ed. Publication details: New Delhi New age international 2010 Availability: Items available for loan: University Library (1)Call number: 006.322 CIA. Add to cart (remove)
	2.	No cover image available Cracking the Case of ISO 9001:2008 for Service, 2ed by Charles A. Cianfrani Publication details: ASQ Quality press 2009 Availability: No items available. Add to cart (remove)

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