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1.
Emotional display rules and emotional labour strategies as antecedents of stress related outcomes among the customer interface employees of private sector hospital in Kerala by
  • Reena Alias
  • Guide: Dr. Sarada S
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kochi School of Management Studies 2017
Availability: Items available for reference: School of Management Studies: Not For Loan (1).

2.
Emotional labour in health care: the unmanaged heart of nursing Theodosius, Catherine by
  • Theodosius, Catherine [Author]
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Routledge 2008
Availability: Items available for loan: School of Management Studies (1)Call number: 658.382 THE.

3.
Emotional labor in the 21st century: diverse perspectives on emotion regulation at work Grandey, Alicia A...[et al]. by
  • Grandey, Alicia A...[et al] [Editor]
  • Diefendorff, James M
  • Rupp, Deborah E
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Routledge 2017
Availability: Items available for loan: School of Management Studies (1)Call number: 658.382 GRA;1.

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University Library
Cochin University of Science and Technology
Kochi-682 022, Kerala, India