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	1.	No cover image available Competitive retail marketing dynamic strategies for winning nad keeping customers by Collins,Andrew Series: Mc Graw Hill marketing for professionals Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Mc Graw Hill 1992 Availability: Not available: University Library: Lost (1). Add to cart (remove)
	2.	Customer-focused marketing actions for delivering greater internal and external customer satisfaction by Chaston, Ian Series: Mc-graw-hill marketing for professionals series Material type: Text; Format: large print ; Nature of contents: ; Literary form: Not fiction ; Audience: Juvenile; Publication details: London Mcgraw-hill 1993 Availability: Items available for loan: School of Management Studies (1)Call number: 658.812 CHA. Add to cart (remove)
	3.	Customer-focused marketing actions for delivering greater internal and external customer satisfaction by Chaston, Ian Series: Mc-graw-hill marketing for professionals series Material type: Text; Format: large print ; Nature of contents: ; Literary form: Not fiction ; Audience: Juvenile; Publication details: London Mcgraw-hill 1993 Availability: No items available. Add to cart (remove)

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