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1.
Service operations management improving service delivery by
  • Johnston, Robert
Edition: 2nd ed/
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Noida Pearson 2008
Availability: Items available for loan: School of Management Studies (4)Call number: 658.403 4 JOH, ... Items available for reference: School of Management Studies: Not for loan (1)Call number: 658.403 4 JOH;4.

2.
Service operations management improving service delivery by
  • Johnston, Robert
Edition: 2nd ed/
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Noida Pearson 2008
Availability: Items available for loan: School of Management Studies (5)Call number: 658.403 4 JOH;5, ...

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University Library
Cochin University of Science and Technology
Kochi-682 022, Kerala, India