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005 | 20151215125600.0 | ||
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_a658.913 32 _bPAT |
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100 |
_aPatankar, Sanjay V. _914861 |
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245 | _aServices management | ||
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_aMumbai _bHimalaya publishing house _c1999 |
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300 | _a149p. | ||
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_aServices management _aConsumerism _aBureaucracy _aIndustrial financial services _aBanking services |
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942 | _cBK | ||
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