000 | 00545nam a22001817a 4500 | ||
---|---|---|---|
005 | 20151215125913.0 | ||
008 | 100203t xxu||||| |||| 00| 0 eng d | ||
082 |
_a658.812 _bKUM |
||
100 |
_aKumar, Alok _916202 |
||
245 |
_aCustomer relationship management _bConcepts and application |
||
300 | _axviii, 350p. | ||
653 |
_aCustomer relationship management _aCustmor research |
||
700 |
_aSinha, Chhabi _916200 |
||
700 |
_aSharma, Rakesh _916201 |
||
942 | _cBK | ||
260 |
_aNew Delhi _bBiztantra _c2007 |
||
020 | _a9788177226225 | ||
999 |
_c110351 _d110351 |