000 00417nam a22001577a 4500
005 20151215125914.0
008 100203t xxu||||| |||| 00| 0 eng d
082 _a658.83
_bPAR
100 _aParasuraman, A.
_916217
245 _aMarketing research
300 _axxi, 638p.
653 _aMarketing research
_aData analysis
942 _cBK
260 _aBoston
_bHoughton Mifflin
_c2009
020 _a9788177227574
999 _c110379
_d110379