| 000 | 00555nam a22001817a 4500 | ||
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| 005 | 20151215130138.0 | ||
| 008 | 100315t xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9788120329942 | ||
| 082 |
_a658.812 _bFJE |
||
| 100 |
_aFjemestad, Jerry _eEditor _917335 |
||
| 245 | _aElectronic customer relationship management | ||
| 260 |
_aNew Delhi _bP.H.I. Learning _c2009 |
||
| 300 | _axiii,210p. | ||
| 490 | _aAdvances in management information systems | ||
| 653 | _aCustomer relationship management | ||
| 700 |
_aRomano, Nicholas.C. _917334 |
||
| 942 | _cBK | ||
| 999 |
_c112123 _d112123 |
||