000 00399nam a22001337a 4500
005 20151215130138.0
008 100316t xxu||||| |||| 00| 0 eng d
082 _a658.905
_bJSR
100 _aJaihari, vinnie
_921266
245 _aJournal of service research
942 _cBV
260 _c2004-2005
_aHaryana
_bInstitute for international management andtechnology
500 _aVol.4 (2), Vol.5(1)
999 _c112137
_d112137