000 00485nam a22001697a 4500
005 20151215130425.0
008 130612t xxu||||| |||| 00| 0 eng d
082 _a658.812
_bKUM
100 _aKumar.V.
_eauthor
_922965
245 _aCustomer Relationship Management
_bA database approach
300 _axxiv,323p
653 _aCustomer Relationship Management
700 _aReinartz,Werner J
_923298
942 _cBK
260 _aDelhi,
_bWiley India
_c2006
020 _a8126509139
999 _c116561
_d116561