000 00625cam a2200205 a 4500
005 20151215130454.0
008 100216s2011 nyua b 001 0 eng
020 _a9781563273766
082 0 0 _a658.54
_bDAM
100 1 _aDamelio, Robert.
_923976
245 1 4 _aThe Basics of process mapping/2e
_cRobert Damelio.
250 _a2nd ed.
260 _aNew York :
_bCRC/Productivity Press,
_c011.
300 _aix, 173 p. :
_bill. ;
_c23 cm.
653 _aWork design
653 _aOrganisational effectiveness
653 _aFlow charts
856 4 1 _uhttp://www.loc.gov/catdir/toc/fy11pdf03/2010006278.html
942 _cBK
999 _c116980
_d116980