000 | 00475nam a22001697a 4500 | ||
---|---|---|---|
005 | 20151215130515.0 | ||
008 | 150128t xxu||||| |||| 00| 0 eng d | ||
020 | _a9789339204471 | ||
082 |
_a658 _bFIT |
||
100 |
_aFitzsimmons, James A _924562 |
||
245 |
_aService management _coperations,strategy,information technology |
||
250 | _a7th ed. | ||
260 |
_aNewDelhi _bMcGraw Hill Education _c2014 |
||
300 | _a541p. | ||
653 | _amanagement--service | ||
942 | _cBK | ||
999 |
_c117379 _d117379 |