| 000 | 00465nam a22001697a 4500 | ||
|---|---|---|---|
| 005 | 20160820112327.0 | ||
| 008 | 090806t xxu||||| |||| 00| 0 eng d | ||
| 082 |
_a659.113.25 _bAND |
||
| 100 |
_aAnderson,Kristin _9119 |
||
| 245 | _aCustomer relationship management | ||
| 300 | _axii,164p. | ||
| 653 |
_aManagement _aConsumer behaviourism |
||
| 700 |
_aKerr,Carol _9118 |
||
| 942 | _cBK | ||
| 260 |
_aNew Delhi _bTata McGraw Hill _c2003 |
||
| 020 | _a007048631X | ||
| 999 |
_c168217 _d168217 |
||