000 | 00425nam a22001577a 4500 | ||
---|---|---|---|
005 | 20160820112402.0 | ||
008 | 090825t xxu||||| |||| 00| 0 eng d | ||
082 |
_a658.818 _bFOS |
||
100 |
_aFoster,Timothy R V _91280 |
||
245 | _a101 ways to boost customer satisfaction | ||
300 | _a160p. | ||
653 |
_acustomer service _asatisfaction |
||
942 | _cBK | ||
260 |
_aLondon _bKogan Page _c1997 |
||
020 | _a0749423013 | ||
999 |
_c169221 _d169221 |