000 00412nam a22001577a 4500
005 20160820112751.0
008 110811t xxu||||| |||| 00| 0 eng d
082 _a659.113.25
_bDAS
100 _aSubhasish Das
_98904
245 _aCustomer relationship management
300 _a129p.
653 _a1.Customer 2.Management
942 _cBK
260 _aNew Delhi
_bExcel Books
_c2007
020 _a8174465316
999 _c176213
_d176213