000 00403nam a22001577a 4500
005 20220518105743.0
008 100727t xxu||||| |||| 00| 0 eng d
082 _a658.401 3
_bBES
100 _aBesterfield, Dale H
_99900
245 _aTotal quality management
250 _a3rd ed
300 _a640p
942 _cBK
260 _aNewdelhi
_bPrentice hall of India
_c2003
_99901
020 _a9788120328839
999 _c190900
_d190900