000 00314nam a22001217a 4500
005 20220519134544.0
008 090827t xxu||||| |||| 00| 0 eng d
082 _a658.804
_bGEO
100 _aGeorge, Michal L.
_9268
245 _aLean six sigma for service
942 _cBK
260 _aNew Delhi
_bTata McGrawHill
_c2003
999 _c304074
_d304074