000 00434nam a22001697a 4500
005 20220519135557.0
008 091013t xxu||||| |||| 00| 0 eng d
082 _a658.401 3
_bCHA
245 _aTotal quality management
_bthe key to business improvement
250 _a2nd ed.
300 _axi, 188p.
653 _aTQM
942 _cBK
260 _aNew York
_bChapman & Hall
_c1994
500 _aIncludes index
020 _a0412586401
999 _c307170
_d307170