000 00462nam a22001577a 4500
005 20220519135635.0
008 091015t xxu||||| |||| 00| 0 eng d
082 _a658.562
_bHOU
100 _aHouse, Martyn
_94052
245 _aConfessions of a quality expert
_ba systematic approach to implementing total quality
300 _axv, 367p.
653 _aTotal quality implementation
942 _cBK
260 _aGreat Britain
_btudor
_c1996
020 _a1872807364
999 _c307344
_d307344