000 00456nam a22001697a 4500
005 20220519140713.0
008 091111t xxu||||| |||| 00| 0 eng d
082 _a658.562
_bFIE
100 _aField, S.W.
_98621
245 _aEffecting a quality change
_ban engineering approach
300 _aix, 146p.
653 _aQuality culture
700 _aSwift, K.G.
_98620
942 _cBK
260 _aNew York
_bJohn Wiley & Sons
_c1996
020 _a0470236884
999 _c310692
_d310692