000 00456nam a22001457a 4500
005 20220519143118.0
008 100104t xxu||||| |||| 00| 0 eng d
082 _a658.913 32
_bPAT
100 _aPatankar, Sanjay V.
_914861
245 _aServices management
260 _aMumbai
_bHimalaya publishing house
_c1999
300 _a149p.
653 _aServices management
_aConsumerism
_aBureaucracy
_aIndustrial financial services
_aBanking services
942 _cBK
999 _c318415
_d318415