000 00518nam a22001817a 4500
005 20220519150149.0
008 110114t xxu||||| |||| 00| 0 eng d
020 _a9780070402737
082 _a658.812
_bBER
100 _aBerson, Alex
_921056
245 _aBuilding data mining applications for CRM
260 _aNew Delhi
_bTata McGraw-Hill
_c2000
300 _axxvii, 510p.
653 _aData mining
_aDecision support system
700 _aSmith, Stephen
_921054
700 _aThearling, Kurt
_921055
942 _cBK
999 _c327146
_d327146