000 00418nam a22001337a 4500
005 20220519150350.0
008 121103t xxu||||| |||| 00| 0 eng d
100 _aVarun Vasudean K
_923166
245 _aImproving operational excellence through customer feedback
_ba study at Max Retail
260 _aKochi
_bSchool of Management Studies
_c2012
300 _a62p
700 _aGuide: Dr. Sam Thomas
_923094
942 _cPR
999 _c327799
_d327799