| 000 | 00808nam a22002417a 4500 | ||
|---|---|---|---|
| 005 | 20220519151219.0 | ||
| 008 | 200228b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781138115910 | ||
| 082 |
_a658.382 _bGRA;1 |
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| 100 |
_aGrandey, Alicia A...[et al]. _eEditor |
||
| 245 |
_aEmotional labor in the 21st century: diverse perspectives on emotion regulation at work _cGrandey, Alicia A...[et al]. |
||
| 260 |
_aLondon _bRoutledge _c2017 |
||
| 300 | _axix, 323p. | ||
| 653 | _aEmployees -- Attitudes | ||
| 653 | _aNonverbal communication in the workplace | ||
| 653 | _aIndustrial and organisational Psychology | ||
| 653 | _aCustomer service | ||
| 653 | _aEmotional labour | ||
| 653 | _aPsychology, Industrial | ||
| 700 | _aDiefendorff, James M. | ||
| 700 |
_aRupp, Deborah E. _924062 |
||
| 942 | _cBK | ||
| 999 |
_c329992 _d329992 |
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