000			00551nam a22001817a 4500
003			OSt
008			090609t xxu||||| |||| 00| 0 eng d
082			_a658.56:65 _bBES
100			_aBesterfield ,Dale H.
245			_aTotal quality management /2nd ed.
250			_a2nd ed.
300			_ax,533p.
653			_a658.56:65
700			_aBesterfield-michna ,Carol _aBesterfield-michna ,Carol _aBesterfield-michna ,Carol _aBesterfield- sacre ,Mary7146
942			_2ddc _cBK
260			_aNew Delhi _bPearson Education Asia _c2001
020			_a8178082705
999			_c351896 _d351896