| 000 | 00709nam a2200241 a 4500 | ||
|---|---|---|---|
| 001 | adlib96000001 | ||
| 003 | ViArRB | ||
| 005 | 20151026132117.0 | ||
| 008 | 960221s1955 dcuabcdjdbkoqu001 0deng d | ||
| 020 | _a185604449 1 | ||
| 022 | _a | ||
| 040 | _aAdlib | ||
| 082 | _a025.5 | ||
| 245 | _aBuilding a successful customer service culture: a guide for library and information managers | ||
| 250 | _a | ||
| 260 |
_aLondon _bFacet Publishing _c2002 |
||
| 300 |
_axii, 212p. _c |
||
| 500 | _a | ||
| 100 |
_aMelling, Maxine _eed. by |
||
| 700 |
_aLittle, Joyce _a |
||
| 942 | _cBK | ||
| 653 |
_aCustomer service- librarianship _aInformation services _aElectronic publishing _aLeadership _aQuality assuring |
||
| 999 |
_c41890 _d41890 |
||