000 | 00660nam a2200241 a 4500 | ||
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001 | adlib96000001 | ||
003 | ViArRB | ||
005 | 20151026132119.0 | ||
008 | 960221s1955 dcuabcdjdbkoqu001 0deng d | ||
020 | _a0-07-058258-0 | ||
022 | _a | ||
040 | _aAdlib | ||
082 | _a658.56 | ||
245 | _aLean six sigma for service: how to use lean speed and six sigma quality to improve services and transaction | ||
250 | _a | ||
260 |
_aNew Delhi _bTata McGraw-Hill _c2003 |
||
300 |
_axiv, 386p. _c |
||
500 | _a | ||
100 |
_aGeorge, Michael L. _e |
||
700 |
_a _a |
||
942 | _cBK | ||
653 |
_aSix sigma _aQuality management _aManagement techniques |
||
999 |
_c42009 _d42009 |