000 00660nam a2200241 a 4500
001 adlib96000001
003 ViArRB
005 20151026132119.0
008 960221s1955 dcuabcdjdbkoqu001 0deng d
020 _a0-07-058258-0
022 _a
040 _aAdlib
082 _a658.56
245 _aLean six sigma for service: how to use lean speed and six sigma quality to improve services and transaction
250 _a
260 _aNew Delhi
_bTata McGraw-Hill
_c2003
300 _axiv, 386p.
_c
500 _a
100 _aGeorge, Michael L.
_e
700 _a
_a
942 _cBK
653 _aSix sigma
_aQuality management
_aManagement techniques
999 _c42009
_d42009