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001 adlib96000001
003 ViArRB
005 20151026132133.0
008 960221s1955 dcuabcdjdbkoqu001 0deng d
020 _a81-7708-048-2
022 _a
040 _aAdlib
082 _a658.8
245 _aRelationship marketing: focusing on consumer complaints
250 _a
260 _aNew Delhi
_bNew Century
_c2003
300 _axviii, 219p.
_c
500 _a
100 _aGunjeet Kaur
_e
700 _a
_a
942 _cBK
653 _arelationship marketing
_aCustomer satisfaction
_aConsumer complaints- managerial response
_aMarketing management
999 _c42448
_d42448