000 00539 a2200205 4500
005 20151026133215.0
008 140128b xxu||||| |||| 00| 0 eng d
020 _a9788131701560
080 _a640.4
_bDIX
100 _aDix, Colin
245 _aFront office operations
_cColin Dix and Chris Baird
250 _a4th ed.
260 _bPearson
_c2011
_aNew Delhi
300 _av. 218p.
653 _aHospitality industry
653 _aCustomer satisfaction
653 _aGuest accounting
700 _aBaird, Chris
942 _cBK
999 _c65299
_d65299