| 000 | 00520 a2200169 4500 | ||
|---|---|---|---|
| 008 | 090227t xxu||||| |||| 00| 0 eng d | ||
| 100 |
_aBailey, Keith _98077 |
||
| 245 |
_aCustomer service for dummies _cKeith Bailey, Karen Leland |
||
| 260 |
_aDelhi _bComdex computer publishing _c1996 |
||
| 300 | _axxiii, 344p. | ||
| 650 |
_aService training _91209 |
||
| 650 |
_aService standards _91210 |
||
| 650 |
_aStress management _91211 |
||
| 700 |
_aBailey, Keith _91212 |
||
| 700 |
_aLeland, Karen _91213 |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c84454 _d84454 |
||