000 00496nam a22001817a 4500
005 20151215123451.0
008 110120t xxu||||| |||| 00| 0 eng d
082 _a658.562
_bBES
100 _aBesterfield, Dale H...[et al]
_eAuthor
_92721
245 _aTotal Quality Management
_cDale H Besterfield
250 _a3rd Rev.ed.
300 _axxi, 558p.
653 _aTotal Quality Management
653 _aTQM
942 _cTB
260 _aDelhi
_bPearson
_c2011
020 _a978-81-317-3227-4
999 _c89326
_d89326