000 00501nam a2200169 a 4500
005 20151215124821.0
008 960221s1955 dcuabcdjdbkoqu001 0deng d
082 _a658.812
_bMUH
100 _aMuhamed, Peeru H.
_9620
245 _aCustomer relationship management
_ba step by step approach
300 _a224p.
_cBook
653 _aCustomer relationship management
942 _cBK
260 _aNew Delhi
_bVikas publishing house
_c2003
500 _aSchool of Management Studies
003 ViArRB
999 _c92269
_d92269