000 00510nam a22001697a 4500
005 20151215124848.0
008 090907t xxu||||| |||| 00| 0 eng d
082 _a658.403 8
_bCOR
100 _aCortada, James W.
_9902
245 _aTQM for information systems management
_bquality practice for continuous improvement
300 _axvii, 301p.
490 _aManagement and organization series
653 _aTQM management
942 _cBK
260 _aNew York
_bMcGraw HIll
_c1996
020 _a0071133968
999 _c93118
_d93118