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005 20151215125015.0
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082 _a004.068
_bKAR
100 _aKarten, Naomi
_93897
245 _aManaging expectations
_bworking with people who want more, better, faster, sooner, now!
300 _axxi, 216p.
653 _aManaging expectations
700 _aWeinberg, Gerald M.
_91876
942 _cBK
260 _aNew York
_bDorset house publishing
_c1994
020 _a0932633277
003 ViArRB
999 _c95829
_d95829