000 00384cam a22001451 4500
005 20151215125147.0
008 851021s1964 nyua 000 0 eng
082 _a658.812
_bFER
100 1 _aFerrell, Robert W.
_97301
245 1 0 _aCustomer-oriented planning
300 _a253p.
653 _aCustomer oriented planning
942 _cBK
260 _aMumbai
_bD.B.Taraporewala
_c1970
999 _c98443
_d98443