Service provider switching
Neetha J. Eappen
Service provider switching a study on the switching process in retail banking Neetha J. Eappen; guided by K.B. Pavithran - Kochi School of management studies, CUSAT 2014 - 339p.
Retail banking industry Switching triggers - Banking industry Service switching - Banking industry Service quality - Banking industry
336.717.111 / NEE T
Service provider switching a study on the switching process in retail banking Neetha J. Eappen; guided by K.B. Pavithran - Kochi School of management studies, CUSAT 2014 - 339p.
Retail banking industry Switching triggers - Banking industry Service switching - Banking industry Service quality - Banking industry
336.717.111 / NEE T