Service provider switching (Record no. 70143)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00694nam a22001937a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20151026133412.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 150121b xxu||||| |||| 00| 0 eng d |
| 080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER | |
| Universal Decimal Classification number | 336.717.111 |
| Item number | NEE T |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Neetha J. Eappen |
| 245 ## - TITLE STATEMENT | |
| Title | Service provider switching |
| Remainder of title | a study on the switching process in retail banking |
| Statement of responsibility, etc. | Neetha J. Eappen; guided by K.B. Pavithran |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Kochi |
| Name of publisher, distributor, etc. | School of management studies, CUSAT |
| Date of publication, distribution, etc. | 2014 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 339p. |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Retail banking industry |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Switching triggers - Banking industry |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Service switching - Banking industry |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Service quality - Banking industry |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Pavithran, K.B.;guided by |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Theses |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Universal Decimal Classification | University Library | University Library | 01/21/2015 | 336.717.111 NEE T | T0000775 | 01/21/2015 | 01/21/2015 | Theses |