Customer service on the Internet

Sterne, Jim.

Customer service on the Internet Jim Sterne - New York: John Wiley & sons, 1996. - 326p.

9 780471 155065


Customer service - Communication systems.
Internet marketing.
World Wide Web (Information retrieval system)
Internet (Computer network)

004.738 5 STE

University Library
Cochin University of Science and Technology
Kochi-682 022, Kerala, India