Emotional labor in the 21st century: diverse perspectives on emotion regulation at work (Record no. 329992)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00808nam a22002417a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20220519151219.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 200228b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781138115910 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.382 |
| Item number | GRA;1 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Grandey, Alicia A...[et al]. |
| Relator term | Editor |
| 245 ## - TITLE STATEMENT | |
| Title | Emotional labor in the 21st century: diverse perspectives on emotion regulation at work |
| Statement of responsibility, etc. | Grandey, Alicia A...[et al]. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | London |
| Name of publisher, distributor, etc. | Routledge |
| Date of publication, distribution, etc. | 2017 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xix, 323p. |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Employees -- Attitudes |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Nonverbal communication in the workplace |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Industrial and organisational Psychology |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Customer service |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Emotional labour |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Psychology, Industrial |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Diefendorff, James M. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Rupp, Deborah E. |
| 9 (RLIN) | 24062 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | School of Management Studies | School of Management Studies | General Stacks | 02/28/2020 | 658.382 GRA;1 | SMS027251 | 02/28/2020 | 02/28/2020 | Books |